LCCs are constantly looking at finessing their retailing and merchandising strategies – whether it’s during the booking phase, pre flight or onboard, with relevant, timely offers that are easily accessible (preferably via mobile) and easy to pay for. This is especially important in today’s digitalised environment, where onboard connectivity is virtually a must have and almost as critical for the traveller as getting to the destination. 

The question remains, who will win the greatest wallet share over the next five years? Airports, or airlines – or someone else? Who is poised to win the greatest share of the travel retail market?

CTC-CAPA Corporate Travel Gathering - Australia

Upcoming Event


Sydney: CTC-CAPA Corporate Travel Gathering - Australia

The CTC-CAPA Corporate Travel Gathering - Australia will take place in November 2019 with the purpose of providing corporate travel buyers with strategic and operational skills to create a traveller centric programme.

CAPA-Aviation Week Network Airline Operations Leaders' Summit & Awards Gala Dinner

Upcoming Event


Seville: CAPA-Aviation Week Network Airline Operations Leaders' Summit & Awards Gala Dinner

The CAPA-Aviation Week Network Airline Operations Leaders’ Summit in Seville, Spain (Dec. 2-3) will gather C-level executives from the global airline and the aftermarket community to address key operational issues impacting airlines.

Latest News Headlines

138 news items were published to CAPA Members in the past two days. What could you be missing?
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LATAM Airlines Group commented (12-Nov-2019) on operations in 3Q2019, stating that even though currencies across the region remained devalued, capacity adjustments in international routes are improving the pricing environment of operations, especially Brazil-US. Domestic operations in both Brazil and Spanish-speaking markets contributed 10% more ASKs during the quarter. Brazil domestic RASK increased by 24% in BRL and 23% in USD, while in the Spanish-speaking domestic markets RASK showed a 10% decline in USD, mainly as a result of the year-over-year devaluation of local currencies. [more - original PR]

Cape Verde's Government, via its official Facebook account, confirmed (11-Nov-2019) it will complete the sale of the government's 49% state in Cabo Verde Airlines by 31-Dec-2019. The other 51% was sold to strategic partner Loftleidir Cabo Verde in Mar-2019.

CAPA - Centre for Aviation announced (15-Nov-2019) the winners of the CAPA Asia Pacific Aviation Awards for Excellence:

The CAPA Asia Pacific Awards for Excellence are intended to recognise airlines, airports, executives and the wider aviation industry for their strategic leadership and success over the last 12 months, and for helping to propel the whole industry forward. The winners were announced at the CAPA Asia Aviation & Corporate Travel Summit in Singapore. [more - CAPA Awards]

Air Mauritius, via its official Facebook account, announced (14-Nov-2019) a "slight improvement of its operating performance" for Q2FY2020. The carrier stated conditions remain "challenging" and the company has taken "bold steps to review its economic model" during the year. Details include:

  • The airline recorded a net negative result of EUR18.3 million for the quarter, including the impact of implementing IFRS16 accounting standards;
  • Without the impact of IFRS16, losses would have been reduced from EUR2.8 million to EUR1.3 million;
  • Costs decreased 6.4% to EUR132.1 million, mainly due to a reduction in fuel prices, better alignment of capacity to demand, cost reduction initiatives and the entry into service of more fuel efficient A330neo aircraft;
  • Passenger numbers reached 449,327 at a load factor of 81.5%;
  • Number of seats deployed increased "slightly" to 591,514, with a greater focus on short and medium haul;
  • Steps taken in the airline's review include a network review and strengthening of commercial functions.

Air Mauritius stated the economic environment remains challenging in key markets due to political instability and subdued economies.

Copenhagen Airports (CPH) adjusted (12-Nov-2019) the range of capital investments in the outlook for 2019 from between DKK1.8 billion (EUR240.9 million) and DKK2.1 billion (EUR281.0 million) to between DKK2.0 billion (EUR267.7 million) and DKK2.1 billion (EUR281.0 million). Investments include the expansion of terminal 3 airside, the expansion of cooling capacity, widebody capacity expansion, the expansion of Pier E, the establishment of Baggage Factory West and new aircraft stands. CPH will also be investing in non-aeronautical projects. [more - original PR]

VietJet Air member of the board of management Cuong Chu, speaking at the CAPA Asia Aviation & Corporate Travel Summit, said (14-Nov-2019) Vietnam's tourism market is "booming" with both inbound and outbound travel growing about 20% p/a and "domestic travel booming" as well. Mr Chu noted ground travel infrastructure in the country is "very poor", which means that air travel is still the best way to travel north-south in Vietnam. He noted VietJet Air has around a 46% domestic market share.

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