CAPA TV

Traditional loyalty programs are no longer enough. This session dives deep into the values and expectations of Gen Z, revealing how airlines can create authentic connections that translate into lasting loyalty and increased revenue.

Discover how Cathay Pacific and Accommodations Plus International (API) partnered to redefine the crew accommodation process, leveraging technology and strategic sourcing to drive efficiency and cost savings across Cathay's global operations. Join Jason Pearson, Cathay Pacific, and Vivian Dsouza, API, as they discuss the partnership and the results achieved in this innovative collaboration.

Liza Ng is the Chief Executive Officer and Board Member of Greater Bay Airlines. As CEO, Liza is responsible for providing visionary leadership, setting strategic business direction, as well as driving transformational changes to expand GBA's route network and fleet capacity. Liza joined Dragonair, an airline based in Hong Kong as a Management Trainee in 1990 after graduating from the Chinese University of Hong Kong with a degree in Business Administration. She later expanded her expertise to the industry giants Cathay Pacific and Air HongKong. Her 30 years of professional experience spans the entire airline supply chain. Prior to joining Greater Bay Airlines, Liza served as Chief Executive Officer and Board Member of Cathay Pacific Catering Services (H.K.) Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited and sat on several boards of directors for ground support services companies offering business oversight to drive growth and performance.

Explore the relationship between global aviation trends and Asia's evolving market in this session which brings together international aviation representatives to dissect how global dynamics shape Asia's aviation landscape and influence its strategic direction. The global air travel industry is in something of a sweet spot. Demand remains strong and airlines are reporting improving profitability outlooks. The question remains, what impact does this have on the Asia region and what knowledge can be shared?

In this session, we review the global market outlook identifying trends in international air traffic, passenger demographics, and cargo logistics to understand learnings that could affect Asia, while understanding:

• What impact do global airline alliances and partnerships have on Asia's connectivity and market competitiveness?

• What advances in aircraft technology are assisting growth around the world, and what could Asia learn from this?

• How does the industry navigate regulatory challenges?

• Gain deep insights into how global aviation trends and how they will shape Asia's strategic future growth prospects.

Few airlines can claim to have transformed their sustainability performance as rapidly or thoroughly as Pegasus Airlines.

The past decade has seen the Turkish airline grown from a small regional airline into one of the most successful LCCs globally - more than doubling passenger traffic and tripling the size of its network.

At the same time the airline has rapidly transformed its fleet, with mostly A320neo and A321neo aircraft in service, and another 52 aircraft scheduled for delivery between 2025 and 2029.

Concurrently, Pegasus has become a world leader in terms of unit emissions and broader planning and performance around 'Environment, Sustainability and Governance' initiatives. The airline has set sustainability as one of its key strategic priorities, and, as a result, has integrated sustainability targets into its planning process and in the setting of its discrete goal under an ambitious 'Climate Transition Roadmap'.

This has resulted in the airline setting out discrete and achievable short-term sustainability targets, along with long-term aspirational and transformational goals.

These include: a 20% reduction in per RPK emissions (compared to 2019) by 2030; targets around annual fuel efficiency; steps towards electrification of ground equipment; and increasing renewable energy use.

All of these are being undertaken as part of the wider roadmap that aims to meet the wider industry ambition of net zero carbon emissions by 2050.

Güliz Öztürk, CEO of Pegasus Airlines said: "We are deeply honoured to receive this special award from CAPA, which is a testament to the hard work and dedication that drives our Environment, Sustainability and Governance (ESG) efforts at every level. Working towards our industry's Net Zero 2050 goal, we are pushing forward with strategic investments in next-generation aircraft, expanding our use of sustainable aviation fuel (SAF), and embracing innovative technologies - each a vital pillar of our Climate Transition Roadmap. I extend my heartfelt thanks and gratitude to every one of my colleagues at Pegasus Airlines who remain unwavering in our commitment to a more sustainable future."

Cover Genius, SVP Strategic Partnerships Travel, Peter Smith spoke to CAPA TV at the CAPA Airline Leader Summit 2024, in Hong Kong, about latest industry trends and company developments.

CAPA Events are hosted in key markets around the world and attract the highest calibre of thought leaders and decision makers in the aviation and travel industry. Delegates are provided with unprecedented access to the latest data, insights and trends from our global team, in addition to valuable networking opportunities with executives across all sectors of the aviation and travel industry. Review CAPA's full events calendar here.

Really Cool Airlines, CEO, Patee Sarasin spoke to CAPA TV at the CAPA Airline Leader Summit 2024, in Hong Kong, about latest industry trends and company developments.

CAPA Events are hosted in key markets around the world and attract the highest calibre of thought leaders and decision makers in the aviation and travel industry. Delegates are provided with unprecedented access to the latest data, insights and trends from our global team, in addition to valuable networking opportunities with executives across all sectors of the aviation and travel industry. Review CAPA's full events calendar here.

Cathay Pacific, Chief Operations Officer, Alex McGowan spoke to CAPA TV at the CAPA Airline Leader Summit 2024, in Hong Kong, about latest industry trends and company developments.

CAPA Events are hosted in key markets around the world and attract the highest calibre of thought leaders and decision makers in the aviation and travel industry. Delegates are provided with unprecedented access to the latest data, insights and trends from our global team, in addition to valuable networking opportunities with executives across all sectors of the aviation and travel industry. Review CAPA's full events calendar here.

While the re-awakening of outbound travel from China has been slower than hoped for, the profile and preferences of the Chinese traveller are undergoing a series of major shifts. Outbound tourists are more independent, but also staying closer to home. They're taking shorter trips but also spending more per person than ever before. Spending is moving away from goods and towards services, with younger travellers placing more emphasis on accommodation, food and cultural experiences.

• What experiences and preferences are the new generation of Chinese travellers seeking out?

• As the demographics and appetites of Chinese outbound travellers shift, what are the best strategies to capture new travellers?

• Structural factors like visa arrangements and Chinese government travel policies, along with geopolitical tensions and concerns about safety, have blunted the long-haul outbound travel recovery. How can these be mitigated to support tourism volumes?

Enjoy the key highlights of the CAPA Airline Leader Summit Asia & Sustainability Awards 2024 from Hong Kong.