CAPA Live | CAPA

At a time when the aviation industry is searching for up-to-the-minute market intelligence, news, trend analysis and thought leadership, CAPA - Centre for Aviation delivers a virtual “Summit” on the second Wednesday of each month, jam-packed with information, data and live interviews. CAPA experts, global airline CEOs and other cutting-edge industry leaders present live from a next-gen virtual event platform.

All times listed below are in your local timezone.

The most recent CAPA Live event was on 13-Jan-2021, and featured the below speakers and sessions. Find out more!

13-Jan-2021
- Welcome to CAPA Live, Focus on Asia Pacific
  14:00 - 14:10
- CAPA News Bulletin - Asia Pacific
  - Derek Sadubin
    Managing Director, CAPA - Centre for Aviation
  - Nicholas Painter-Bosworth
    Head of Customer Solutions, CAPA - Centre for Aviation
  14:11 - 14:24
  Besides connecting the global aviation industry via our conferences and virtual events, CAPA is also known for its powerful data and in-depth insights on the news, issues and trends that are shaping our industry. Here we bring together the most important news of the month in our series of new CAPA News Bulletins designed to sift through the region's announcements so you don’t have to. Want access to CAPA’s daily news briefs, visit centreforaviation.com and register your details?
- Preparing for the Post-COVID World
  - Dr Brent Coker
  14:25 - 14:42
  People’s attitudes and behaviours have shifted during weeks of lockdown and months of pandemic, and these changes are likely to continue for some time. But what are the implications of these changes for Australia’s travel industry?
- CTC Masterclass - Analysing the year ahead
  - Neil Glynn
    Managing Director, Credit Suisse
  - Jen Barclay
    Council Member, Corporate Travel Community (CTC)
  - John O'Shea
    Senior Research Analyst, Ord Minnett
  15:00 - 15:30
  The next twelve months will be vital in the rebuilding of the corporate travel industry but as new lockdowns are underway, renewed border controls in place and a greater sense of fear grips the world, how will the industry manage?
  
  In these extraordinary times all players within the corporate travel ecosystem face immense challenges to generate revenue, raise cash and ultimately stay afloat. Some won’t make it through 2021, others have and will need to scale back dramatically so, who will make it to the other side?
  - What will the corporate travel market look like in 2021?
  - Who will survive and what will market share look like post 2021?
  - Will we see increased consolidation in 2021?
  - What changes will suppliers need to know about the evolving corporate market?
- Corporate Travel Critical Thinkers Panel – A new TMC pricing model is inevitable - Help us shape it, or accept it
  - Clive Wratten
    CEO, The BTA▼
  - Dr. Benson Tang
    Executive Director, CTC - Corporate Travel Community
  - Martin Warner
    Principal, MW Travel Consultancy
  15:35 - 16:10
- AirAsia.com CEO Interview: In a changing world, non-airline revenues become the key growth driver
  - Karen Chan
    CEO, Airasia.com
  - Peter Harbison
    Chairman Emeritus, CAPA - Centre for Aviation
  16:40 - 17:15
  As the global COVID-19 pandemic has irreversibly changed the way we communicate, the way we travel and even the way we do business, digital business such as AirAsia.com are finding their feet.
  
  Earlier in the year, AirAsia.com CEO Karen Chan stated the company's top priority was to "maintain a growth trajectory amidst the slowdown in the economy” but anticipates that non-airline revenues will become the key growth driver and business priority.
  
  Hear directly from Karen Chan as she explores the innovative business model of AirAsia.com.
- Listening to corporate travel buyers: Benson’s Bow Tie Briefing
  - Hansang Lee
    Purchasing manager, Continental
  - Dr. Benson Tang
    Executive Director, CTC - Corporate Travel Community
  17:20 - 17:40
- Progress of the Pandemic...Therapeutics, Vaccines and the Future
  - Duncan Emerton
    Director, Custom Intelligence & Analytics, Informa Pharma Intelligence
  17:41 - 18:00
- Asia Aviation Outlook – Airlines & airports working together to succeed in a post-COVID world
  - Todd Handcock
    President, Asia Pacific, Collinson Group
  - Javed Anwar Malik
    Group Chief Operations Officer, AirAsia Berhad
  - Rajeev Jain
    CEO, Mumbai International Airport
  18:05 - 18:45
  Prior to the COVID-19 pandemic decimating the industry, the Asia-Pacific region was regarded as the biggest opportunity for aviation growth in the world. While the impact of COVID-19 cannot be understated, it is clear that the Asia Pacific region was more prepared than any other having dealt with similar issues in the past.
  
  The demographic and societal changes we are seeing around the world are not so prominent in Asia. Society in this region was already well adept with contact tracing, video conferencing and mask wearing. The key now is to understand and improve on these practices to help growth return.
  - How are markets performing in Asia-Pacific?
  - Are governments investing enough in technology, processes, infrastructure?
  - What impact has the COVID-19 pandemic had on airports?
  - What have airports learned so far that would better prepare them for another pandemic?
  - Pre-departure and arrival health screening may become a ‘permanent’ feature according to some industry observers. How can airlines and airports best make arrangements to handle that requirement in the long run?
  - Which type of airport has the better prospects now? The one geared up to hub operations, or to point-to-point ones?
  - What is the future for airport lounges and what value will this provide for the airline customer?
  - How can airlines and airports creatively fill space left vacant by ancillary revenues?
- Welcome to CAPA Live, Focus on Europe, Middle East & Africa
  19:12 - 19:14
- CAPA News Bulletin - Europe
  - Derek Sadubin
    Managing Director, CAPA - Centre for Aviation
  - Nicholas Painter-Bosworth
    Head of Customer Solutions, CAPA - Centre for Aviation
  19:15 - 19:22
  Besides connecting the global aviation industry via our conferences and virtual events, CAPA is also known for its powerful data and in-depth insights on the news, issues and trends that are shaping our industry. Here we bring together the most important news of the month in our series of new CAPA News Bulletins designed to sift through the region's announcements so you don’t have to.
  
  Want access to CAPA’s daily news briefs, visit centreforaviation.com and register your details?
- Qatar Airways GCEO on the carrier’s position as a global leader
  - Akbar Al Baker
    Group CEO, Qatar Airways
  - Peter Harbison
    Chairman Emeritus, CAPA - Centre for Aviation
  19:30 - 20:10
  Qatar Airways occupied a valuable role in the early months of the pandemic: providing essential cargo services around the world that were not directly connected to its base, while the passenger division also provided more than its fair share, in some cases activating fifth freedom rights that it did not previously use.
  
  Now, and in common with a small but growing number of airports elsewhere, the airline and the airport it operates are looking to the future and are adamant that the Phase II expansion of Doha’s Hamad Airport will continue, to help cement its position as a leading global hub in a ‘post-COVID’ world and with the 2022 World Cup now on the horizon.
  
  Hear directly from Qatar Airways, Group CEO, H.E. Akbar Al Baker as he looks ahead to 2021 and beyond
- IATA Economic 2021 Outlook with Brian Pearce: Challenging outlook for airlines, despite vaccine progress
  - Brian Pearce
    Chief Economist, IATA
  20:15 - 20:30
- An update on 2021 plans with CityJet CEO & Executive Chairman Patrick Byrne
  - Patrick Byrne
    CEO & Executive Chairman, Cityjet
  - Peter Harbison
    Chairman Emeritus, CAPA - Centre for Aviation
  20:50 - 21:20
- Network Planning in 2021
  - Stephen King
    VP Airline Relations, London Gatwick Airport
  - Simon Cox
    Director, Procurement & Airport Development, easyJet
  - David Stroud
    Managing Director, ASM - Global Route Development
  21:25 - 21:59
- The Analysts’ View: Ishka
  - Siddarth Narkhede
    Analyst, Ishka
  - Eddy Pieniazek
    Head of Advisory, Ishka
  22:00 - 22:15
- Airline Risk Dashboard & Review
  - Daniel Roeska
    MD & Senior Analyst, Bernstein Research
  - Stephen Furlong
    Senior Equity Analyst, Davy Research
  - John Strickland
    Director, JLS Consulting
  22:16 - 22:48
  Airlines around the world are facing extraordinary challenges to generate revenue, raise cash and stay afloat this winter. Some won’t make it, others will have their wings clipped and all the survivors will be deeply in debt. So, who will make it to the other side? Which airline business models will fare better – and what changes will suppliers, airports and travellers need to know about the evolving airline sector? We hand it over to some of the leading analysts in the business.
- Host Welcome to the Focus on Global Outlook - CellPoint Digital
  23:12 - 23:14
- CAPA News Bulletin - Global
  - Derek Sadubin
    Managing Director, CAPA - Centre for Aviation
  - Nicholas Painter-Bosworth
    Head of Customer Solutions, CAPA - Centre for Aviation
  23:15 - 23:25
  Besides connecting the global aviation industry via our conferences and virtual events, CAPA is also known for its powerful data and in-depth insights on the news, issues and trends that are shaping our industry. Here we bring together the most important news of the month in our series of new CAPA News Bulletins designed to sift through the region's announcements so you don’t have to. Want access to CAPA’s daily news briefs, visit centreforaviation.com and register your details?
- The Post-COVID Consumer: Implications for Aviation
  - Dr Brent Coker
  23:30 - 23:55
  People’s attitudes and behaviours have shifted because of the COVID-19 pandemic, but how – and more importantly, which changes will stick? In this presentation consumer psychologist Dr Brent Coker discusses post-COVID consumer behaviour, with implications for the aviation travel industry in 2021 and beyond
14-Jan-2021
- CAPA Chairman’s Lounge: Outlook 2021
  - Peter Harbison
    Chairman Emeritus, CAPA - Centre for Aviation
  00:00 - 00:28
  This session is brought to you by CellPoint Digital
  
  As aviation and travel continues what can only be described as a period of darkness, the industry that emerges will look vastly different than it did before the COVID-19 outbreak. The implications are wide-ranging and highly disruptive. As a continuation of CAPA’s Masterclass Series, CAPA – Centre for Aviation’s Chairman Emeritus Peter Harbison delivers a global big picture overview of our industry and where it will be in 2021.
- Aviation Insiders - CAPA Masterclass Revisited
  - Christoph Mueller
  - Peter Harbison
    Chairman Emeritus, CAPA - Centre for Aviation
  00:30 - 01:00
  In April-2020, CAPA launched the first of its Masterclasses, which provided a global big picture overview of our industry and where it will be in the next few years. Bringing together CAPA – Centre for Aviation’s Chairman Emeritus, Peter Harbison and industry heavyweight and ex-airline executive Christoph Mueller for an enlightening analysis of the aviation sector.
  
  The success of this series was the reason for the CAPA Live digital programme we are able to provide on a monthly basis today. As we kick off a new year, we welcome back Peter and Christoph to pick up where they left off, review some of the interesting points made in April and re-evaluate based on what we know now.
  
  Some of the key points to discuss include:
  - The shape of markets around the world after expected exits from key airlines.
  - Which markets will bounce back?
  - The reasons for decreased demand and combatting this;
  - Likely survivors and consolidation scenarios. Will national pride allow for cross-border consolidation?
  - Fleet sizes and how this will drive future orders;
  - The impact of state-aided survival and whether more could be done;
  - Leisure vs. Corporate: Who will drive demand in the first phase of capacity resumption?
- Travel Tech Corner
  - Hugh Aitken
    Global VP of Flights, Skyscanner
  - Gene Quinn
    Co-founder and Chairman, TravelScrum
  - Peter Harbison
    Chairman Emeritus, CAPA - Centre for Aviation
  01:10 - 01:40
- Welcome to CAPA Live, Focus on the Americas
  02:02 - 02:04
- CAPA News Bulletin - Americas
  - Derek Sadubin
    Managing Director, CAPA - Centre for Aviation
  - Nicholas Painter-Bosworth
    Head of Customer Solutions, CAPA - Centre for Aviation
  02:05 - 02:13
  Besides connecting the global aviation industry via our conferences and virtual events, CAPA is also known for its powerful data and in-depth insights on the news, issues and trends that are shaping our industry. Here we bring together the most important news of the month in our series of new CAPA News Bulletins designed to sift through the region's announcements so you don’t have to.
  
  Want access to CAPA’s daily news briefs, visit centreforaviation.com and register your details?
- Critical Thinkers - Leading an airline in 2021
  - Brent Overbeek
    SVP Network/RM, Hawaiian Airlines
  - Silvia Mosquera
    Chief Commercial Officer, Avianca
  - Kenneth Quinn
    Principal, International Aviation Law
  02:15 - 02:57
  It cannot be denied that leading any part of an airline in 2021 is going to look very different than ever before. The impact of COVID-19 has required all airlines to reassess their processes, innovate and adapt to a new world order. In 2020, CAPA’s Chairman Emeritus stated: “It is important to have some sort of reality check now that we’re nine months on from the onset of this COVID-19 disaster. Fundamentally, we’re looking at a new platform from which the industry will build over the next decade. What will the new situation be like? Most people realise now, unless they're really deluding themselves, that it is going to be a structurally very different industry”. As we look to the year ahead, we ask key airline executives to explore how they will run their business differently and what they expect from the year ahead. How has COVID-19 impacted processes within airline management? How has the additional focus of staff and passenger safety changed the way airlines are run? What will recovery look like?
- Allegiant talks Fleet Strategy with Helane Becker
  - Robert Neal
    Treasurer, VP - Fleet & Corporate Finance, Allegiant
  - Helane Becker
    Managing Director, Industrials; Consumer - Airlines, Airfreight & Aircraft Leasing, Cowen & Co
  03:00 - 03:31
- Spirit Airlines talks loyalty in the midst of a crisis
  - Matt Klein
    EVP & CCO, Spirit
  - Evert de Boer
    Managing Partner, On Point Loyalty
  03:32 - 03:59
  Session recorded: Tuesday 12th January 2021
  
  The Coronavirus pandemic is causing havoc in the airline industry. Loyalty programmes are helping airlines navigate the storm in various ways, with a strong focus on generating liquidity. Recent disclosures by some of the world’s largest airlines project that their programmes are more valuable than the core airline.
  
  This projection and the ongoing crisis could be a catalyst for seismic change for loyalty programmes.
  - How are loyalty programmes adjusting to the non-flying reality?
  - How are programmes utilised by airlines for the three categories of revenue raising?
  Spirit Airlines recently announced an overhaul of its loyalty program. Matt Klein, Chief Commercial Officer, talks about the design process behind the innovations and how the new program is positioned to support Spirit.
- Azul CRO joins CAPA Live to talk recovery and looking ahead to 2021
  - Abhi Shah
    Chief Revenue Officer, Azul
  - John Thomas
    Senior Advisor, CAPA - Centre for Aviation
  04:00 - 04:35
  Brazil’s third largest domestic airline Azul has previously stated that by Dec-2020 it would be operating 60% of the capacity it deployed at the same time in 2019, which was up from a previous projection of 40%.
  
  Join us as we welcome Azul, Chief Revenue Officer, Abhi Shah to provide an update on the performance of the airline and its plans for 2021.